The Mood Food Privacy Policy adheres strictly to the Australian Internet Industry Privacy Code of Practice and are committed to the protection of your information.

We recognise the importance you place on the protection of your personal information. Our policy for dealing with any personal information that you might disclose to us while visiting our website is explained below.

If you wish to subscribe to a Mood Food email list, open a Mood Food account or purchase a product from the Mood Food online shop, we will need to gather certain information about you to enable us to fulfill your request.

The following information is collected from visitors to our site:
When you visit this site our Internet Service Provider (ISP) will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes as well as assisting in our efforts to reduce fraudulent credit card use.

The following information is collected from subscribers to our mailing list:
Only your email address is collected so we can send you occassional mailings about accomodation specials, new products and competitions. You may unsubscribe from this service at any time.

The following information is collected from Mood Food account holders:
When you open a Mood Food account we ask for your name, postal address, contact phone number, date of birth and email address. This information can be viewed, altered or removed at anytime by logging into the members section of the Mood Foods website.

When and how we ask for your personal information:
We will never ask you to change your information, including password, via an email. If we have any requests of our members we will post a message in the members section of the website.

How will your information be used?
We will not share your Personal Information with persons or entities outsite Mood Food . The exception to this is where Mood Food may be required by law to disclose certain information.

How and why will Mood Food contact you?
We will only contact you by phone if you have ordered product/s from the Mood Food online shop and we have a delay in delivery time or difficulty in fulfilling your order.
We will only contact you by email if you are subscribed to the Mood Food mailing list or if we need to contact you in relation to a product order from the Mood Food online shop.

If i leave the Mood Food mailing list, what happens to my information?
It is deleted from our system.

Who does Mood Food share information with?
Mood Food International does not share your personal or contact information with any other company or entity.

The only exception to this is the postal service or courier for the purpose of delivering an order.

How do we keep your information secure?
All reasonable steps are taken to ensure the security of the information stored on MoodFood.com.au.

For matter relating to your privacy at the Mood Food website, contact us here.